Deleting folders in File Manager

  • Resolved andyandy

    (@androidandreas)


    1 month ago

    I ahve gone into File Manager in my cpanel and deleted a bunc h of files/subfolders within a folder that was a sourc eof malware infection (“Themes-old” was the name.

    However, it seem impossinle to delete the folder itself. Yoiu cannot hifghlight folders in ythe left hand side for deletion in the way you can itesm on the right.

    Is there any way of doing this? Do I need to use FTP instead?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • First, understand that cPanel File Manager is something provided by your host. While we’ll do our best to assist you here, your host should be the right point of call for assistance with using cPanel.

    If your host provides a modern version of cPanel, there should be multiple ways to delete any file or folder, such as:

    • Select the folder in question and hit the DELETE key on your keyboard
    • Select the folder in question and hit the DELETE button in File Manager’s toolbar (shown below)
    • Right-click on the folder and choose “Delete” in the dialogue box that appears (shown below)

    If you can see these options but the folder doesn’t get deleted, then it’s an ownership/permission issue — and even FTP isn’t going to help with that. Get in touch with your host for assistance.

    Good luck!

    Thread Starter andyandy

    (@androidandreas)

    Thanks.

    It’s no proibel deleting the itesm on tnhe right side of cpanel, but how do you delet the fol;der istelf on the left side? Or is it not possible?

    This works exactly like the file manager on your personal computer: you can’t delete the folder you’re currently inside. So you need to step outside that Themes-old folder into the parent folder (possibly wp-content), before you can delete this folder in question.

    You can use the “Up One Level” button to navigate into the parent folder so you can delete the child folder. Or use the Plus (+) symbol to expand the folder tree… and select the parent folder on the left (probably wp-content) so the Theme-old will appear on the right (among other folders) for you to delete it.

    Thread Starter andyandy

    (@androidandreas)

    View post on imgur.com

    The above image shows the folderon the left, “Updraft￡, bolded. The right pane shows it is now empty.

    I ealise this is probably academic but for the sake of a clean desktop I want to delet \updraft.

    Right clicking on it does not sl;ect it for possible deletion in the way click on items in the left pane does. This is what I am getting at.

    Is it actually possbnle tlo sle4ct/dlete itsm in the left pane? It is not working for me.

    Your screenshot shows you’ve selected te updraft folder on the right.

    But as I explained above in my earlier post, you need to go into the PARENT folder of updraft before you can delete the child folder updraft itself.

    So select the parent folder wp-content on the left. You should then see updraft on the right to delete.

    Thread Starter andyandy

    (@androidandreas)

    Done, and thankyou very much for your pataince in explaining this..

Viewing 6 replies - 1 through 6 (of 6 total)
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