Deleting folder doesn’t work

  • Resolved undarktaker

    (@undarktaker)


    1 year, 1 month ago

    Hello, I can no longer delete folders. When I click on delete, the wicked spinner spins indefinitely, and the following JS error appears in the console.

Here is the information about my website :
PHP 7.4.33
WordPress 6.3.1
Plugins :
Admin Menu Editor Pro | Version 2.21.2
Advanced Custom Fields: SVG Icon | Version 1.0.1
Advanced Custom Fields PRO | Version 6.2.0 par WP Engine
Advanced Editor Tools | Version 5.9.2
Akismet Anti-spam: Spam Protection | Version 5.3
AME Branding Add-on | Version 1.3.6
Classic Editor | Version 1.6.3
Classic Widgets | Version 0.3
Converter for Media | Version 5.11.1
Favicon by RealFaviconGenerator | Version 1.3.27
Feed Them Social - Page, Post, Video and Photo Galleries | Version 4.1.8 
Feed Them Social Combined Streams | Version 2.0.2
Gravity Forms | Version 2.7.15
Page Links To | Version 3.3.6
SecuPress Free — WordPress Security | Version 2.2.4.1
Simple Custom Post Order | Version 2.5.7
Simple Sitemap | Version 3.5.10
UpdraftPlus - Backup/Restore | Version 1.23.10
Wicked Folders Pro | Version 2.23.13
WP-Optimize - Clean, Compress, Cache | Version 3.2.19
WPCode Lite | Version 2.1.3.1
Yoast Duplicate Post | Version 4.5
Yoast SEO | Version 21.3

I can't figure out where the error is coming from. Can you help me?

Here's the JS error that shows up in the console:
    DELETE https://mysite.com/wp-admin/admin-ajax.php?action=wicked_folders_save_folder&id=65&taxonomy=wf_attachment_folders&nonce=b8f118ceca&_method_override=DELETE [HTTP/1.1 403 Forbidden 28ms]

Uncaught TypeError: response.responseJSON is undefined
error https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:1210
Backbone 2
jQuery 8
Backbone 4
save https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:1189
jQuery 10
Backbone 5
constructor https://mywebsite.com/wp-content/plugins/wicked-folders-pro/plugins/wicked-folders/js/app.js?ver=2.18.18:385
n Backbone
createFolderDetails https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:892
deleteFolder https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:834
deleteFolder https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:950
jQuery 10
Backbone 5
constructor https://mywebsite.com/wp-content/plugins/wicked-folders-pro/plugins/wicked-folders/js/app.js?ver=2.18.18:385
n Backbone
initialize https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:622
View Backbone
constructor https://mywebsite.com/wp-content/plugins/wicked-folders-pro/plugins/wicked-folders/js/app.js?ver=2.18.18:385
n Backbone
createFolderPane https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:1510
initialize https://mywebsite.com/wp-content/plugins/wicked-folders-pro/js/media.js?ver=2.23.13:1451
Backbone 2
constructor https://mywebsite.com/wp-includes/js/media-views.min.js?ver=8ca3f6:2
Backbone 2
browseContent https://mywebsite.com/wp-includes/js/media-grid.min.js?ver=8ca3f6:2
Backbone 3
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wickedplugins

    (@wickedplugins)

    Hi @undarktaker,

    Based on the details you provided, it appears that something is blocking the request (my guess would be a security plugin or firewall). Have you made any changes recently that could be impacting it?

    The first thing I’d probably try is temporarily deactivating all other plugins to see if the issue goes away. If it does, I’d try re-activating them a handful-at-a-time until the issue returns to isolate which plugin is causing the conflict.

    Let me know what you find out.

    Plugin Author wickedplugins

    (@wickedplugins)

    Hi @undarktaker,

    I’m marking this as resolved since I never heard back from you but, if you still need help, feel free to let us know and I’ll be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Deleting folder doesn’t work’ is closed to new replies.