• Resolved menhadi

    (@menhadi)


    Hi
    Deleting attached images also while cleaning media. I have attached image for your reference there are the images in the website after running media cleaner these are deleting. Please check what is the issue,

    Image Link

    Regards

    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by menhadi.
    • This topic was modified 3 years, 4 months ago by Yui. Reason: There is special field for links to the site

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @menhadi,

    Are you using the Pro version? Elementor is only supported is the Pro version as it requires additional support. But normally you have warnings in the Cleaner Dashboard for the unsupported plugins in the Free version ??

    Thread Starter menhadi

    (@menhadi)

    Hi,
    Yes I have warning in the dashboard. I am not using pro version but images are not created by Elementor these images are coming by custom field

    Plugin Author Jordy Meow

    (@tigroumeow)

    You mean ACF? This needs advanced support, which are all in the Pro. The Free version works well with standard content (Classic Editor, Gutenberg), widget and so on. But ACF Fields and very page builders are not supported.

    Or did you build your own custom field? (without ACF)

    Thread Starter menhadi

    (@menhadi)

    I am using my own custom field

    Plugin Author Jordy Meow

    (@tigroumeow)

    In this case, you might have to add custom support for it; the plugin can’t guess how you are registering your own data in it. I suggest you have a look at the attachments.php file in classes/parsers.

    You can copy/paste this code and add it to your functions.php (I mean, that’s up to you, but in your own code).

    Media Cleaner will call your function when it scans, and ask you to provide the media registered by your custom field for a given post ID. In return, you can call the add_reference_id (or add_reference_url).

Viewing 5 replies - 1 through 5 (of 5 total)
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