• Hi, I am at a very frustrating dead end. I errantly installed a plugin last week that redirects the wp-admin page to a “Page not found” on the front end of the site.

    https://www.theunboxing.com/wp-admin

    redirects to

    https://www.theunboxing.com/login/?redirect_to=http%3A%2F%2Fwww.theunboxing.com%2Fwp-admin%2F&reauth=1

    I understand that you need to go into a file directory to delete the plugin that is causing this redirect loop. Well, my issue is, this site was built by a separate party who created the site, sent the admin login info, and that’s it. I don’t know how to access the server, they no longer have the information and cannot help me. So I have been unable to connect to the file directories through FTP.

    My question is, is there another way to fix this problem besides going into the file directory? I just want to be able to login to my site.

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  • The topic ‘Deleting a plugin without access to admin OR FTP’ is closed to new replies.