Deleted variations not removed from front end

  • Resolved Ash Whitney

    (@ashwhitney)


    4 years, 3 months ago

    I’d be grateful for some advice please.

    When deleting variations, the variations appear to be correctly removed in the product editor, but are still being shown on the front end, but with the message “Sorry, no products matched your selection. Please choose a different combination.” when selected.

    For example, on the following product I’ve removed the variations for QUANTITIES of ‘50‘ and ‘100‘ from the screw LENGTH ‘3 1/2″‘, https://www.thevintagescrewcompany.com/product/gauge-10-slotted-steel-csk/

    Screen capture

    Thanks for your time.
    Ash

    • This topic was modified 4 years, 3 months ago by Ash Whitney.
    • This topic was modified 4 years, 3 months ago by Ash Whitney.
Viewing 6 replies - 1 through 6 (of 6 total)

  • Did you find a solution ?
    i have the same problem
    when I disable some variations, on the desktop they still appear even after erasing cache and trying 3 different browsers. on mobile it shows correctly

    Thread Starter Ash Whitney

    (@ashwhitney)

    I haven’t found a solution yet unfortunately. It seems to be something recently introduced as I’ve not had the issue before on the site.

    I’m seeing the same issue as you across different browsers, but also on mobiles.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @ashwhitney and @raffi007. I’m not able to replicate this issue on my site. Do you have more than 30 variations for the affected products? In that case, you may want to add a code snippet to your site as discussed here.

    Note that this thread will be resolved in 7 days if there are no new posts. In that case, please feel free to start a new thread if you have additional questions.

    Thread Starter Ash Whitney

    (@ashwhitney)

    Hi @drwpcom

    Thanks for your reply.

    Yes, I have more than 30 variations for the affected products.

    Could you please repost the link to the code snippet you mentioned as the original link is pointing to my website rather than the thread you mentioned.

    Regards, Ash

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @ashwhitney. I apologize for the incorrect link. You can find the code snippet that you need here.

    Thread Starter Ash Whitney

    (@ashwhitney)

    Hi @drwpcom

    That’s most appreciated thank you.

    Regards, Ash`

Viewing 6 replies - 1 through 6 (of 6 total)
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