Deleted Site Connected to Jetpack Receiving Notifications

  • Resolved nickgalieti

    (@nickgalieti)


    2 months, 2 weeks ago

    I have a Deleted site connected to Jetpack and I still receiving Notifications. The site (any of my sites actually) don’t seem to have the “remove” option in the jetpack settings on WordPress. The site has been deleted and the domain is not active or owned by myself. I get tons of email notifications and have no way of shutting that off. I would like to have that site removed from my account, but I would also like the ability to remove sites from my Jetpack list. Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @nickgalieti

    I’ve turned off the notifications for that site. If you have others you need to remove, you can send us the list and we’ll take care of. We’re looking into ways to make this possible from your end, but don’t have a time frame on that. Ideally the sites would be disconnected from Jetpack prior to them being taken down, but I know that isn’t always possible.

    You can post the list os sites here, or if you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    If you choose to reach out directly, please include a link to this thread.

    Thanks!

Viewing 1 replies (of 1 total)
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