• Resolved kvncrll

    (@kvncrll)


    Had issues with EWWW plugin corrupting images, usually during updates to plugin, and my theme TagDiv (Newspaper) so i deleted it.

    Now – when you click on any static image (not a redirect image), screen appears “unable to load image”?

    Was i supposed to do other steps before i deleted your plugin? If so, what do you recommend now?

    Thank you,

    Kevin

    The page I need help with: [log in to see the link]

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  • Thread Starter kvncrll

    (@kvncrll)

    please reply asap. images corrupted on my site. please confirm method to fix. should we reinstall ewww plugin, than deoptimize your images with tools in plugin. will that work? thanks!

    Plugin Support adamewww

    (@adamewww)

    Hey Kevin,

    For future reference, as perhaps you’ve discovered and as the sticky at the top says, it’s best to contact us directly for issues like this. Which you did and I believe we have clarified what might be going on (a lazy load conflict)! I will resolve this thread and if you have any other questions or issues, we can continue them in our emails.

    Thanks!

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  • The topic ‘Deleted Plugin – It was corrupting images at updates.’ is closed to new replies.