Deleted JetPack but Jetpack cookies still showing up on my site

  • Resolved gfields108

    (@gfields108)


    5 years, 3 months ago

    I recently did a big update to my website and deleted the JetPack plugin. I am setting up GDPR compliance with the Complianz plugin and after a cookie scan it shows my site still producing two JetPack cookies: “tk_*r” and “tk_tc” even though there is no installed Jetpack.

    What are these and how do I remove them?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    Note: You do not need to install a caching plugin at this point just to clear a cache you don’t have. If you don’t have a caching plugin or a way to clear a server-level cache, just say so. ??

    Thread Starter gfields108

    (@gfields108)

    Thanks, James. I did a very thorough cache clearing of site, server, and browser and that did the trick–those cookies are gone. I had done a site cache clearing before posting thinking that was sufficient but it was not. Good reminder!

Viewing 2 replies - 1 through 2 (of 2 total)
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