Deleted Entry Still Showing

  • Resolved ashleyg1991

    (@ashleyg1991)


    8 months ago

    Good morning,

    I am attempting to update an employee directory. I deleted two contacts from the directory; however, aspects of those entries are still showing on some browsers and on phones but their images no longer show. I know it was not the picture I deleted, but the employee themself. I’m not sure if there is something I did wrong, or if it could be something else. If anyone would be willing to assist with this, I would be ever so grateful.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    I see you are using the Hummingbird caching plugin … please try clearing all page caches.

    I hope this helps, please let me know.

    Thread Starter ashleyg1991

    (@ashleyg1991)

    Hi Steven,

    I just wanted to give a quick update. I resolved the issue on my own. It actually had nothing to do with Hummingbird, so I will take a moment to detail the steps I took in case anyone else has this problem.

    We use Sucuri, so I copied the link to the directory and cleared the cache of that singular page itself, and that seemed to fix my issues!

    Thanks for your response, hopefully this will help someone in the future to avoid the headache I got. Hooray stubborn cache!

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Good to hear you were able to resolve the caching issue!

    Have a great evening!

Viewing 3 replies - 1 through 3 (of 3 total)
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