Hi there @hotice83
Just to clarify, which ads account are you referring to?
To change your Google Merchant Center account, please navigate to?WP Admin > Marketing > Google Listings & Ads > Settings. The related documentation is linked here. The Google Merchant Center helps you sync your store and product data with Google and makes the information available for both free listings on the Shopping tab and Google Shopping Ads.
A picture is worth a thousand words, as the saying goes, therefore, could you also share a screenshot of the screen where the wizard is allowing you only to create a new ads account, please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.
To help you further, I’d like to understand more about your setup.
Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status
. Select Get system report
and then Copy for support
.
Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.
You can paste the Gist link here in your reply, once you have that.
Thank you. ??</img>
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This reply was modified 2 years, 1 month ago by
anastas10s. Reason: added GMC clarification