Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi cyberlp23,

    That is a great question, I know we have included a way to permanently delete the code block data from the tables. This is explained in the Uninstall section of the CJT documentation:
    https://css-javascript-toolbox.com/documentation/

    It is a checkbox in the general options, that allows you to delete the data on uninstall. If you leave this checkbox un-ticked, you can uninstall and reinstall at a later date and it will retain all of your data (e.g. code block and code template data, etc).

    As for cleaning the few database tables that CJT actually creates, I will need to double-check. Like I said, CJT only creates a few tables, and you can go into phpMyAdmin and see for yourself.

    Kind Regards,
    Damian

    Thread Starter cyberlp23

    (@cyberlp23)

    Thanks for your answer. I’ll give it a try then!

    I didn’t see the checkbox and uninstalled *so I thought*

    I counted a total of 17 tables left behind. I peeked into the DB.

    Some tables have very little data and others with quite a bit of data and I hadn’t even done much with the plugin (played with one script). One of the template tables has over 200 records, all supplied at install.

    I think the uninstall process should default to remove all including tables. Would be nice if option to keep for later was on uninstall page not hidden in general options.

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi snaphappyme,

    Yes that is good advice, thank you.

    Did you end up reinstalling the CJT plugin and ticking the checkbox in General Options to remove your data?

    Kind Regards,
    Damian

    @wipeoutmedia,

    I certainly did. Reinstalled the plugin and found the secret checkbox (I know you did your best) and uninstalled.

    Checked the tables were gone… whoo hoo.

    My final comments:

    The plugin looks great, but needs an interface refresh to make it less confusing and more clear to use. I have no doubts it is very functional, but when time is of the essence simplicity and UI really counts.

    Perhaps you can pair up with a graphic designer who could help you design icons and UI that is streamlined.

    I would prefer to see some functions in boxes (collapse/expandable) down the page rather than so much packed into one area.

    I am very cluey but couldn’t afford the time to learn by “trial and error”. It would have done what I wanted and more, but couldn’t see my way through the interface to get it up-n-going quickly and reliably.

    I should say I gave the plugin a second chance, I visited your online docs in the hope of getting it going and understanding the interface and options better – but struck out as info was incomplete/absent or not specific enough.

    Hope these suggestions are welcomed.

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi snaphappyme,

    Thanks for your time to write this feedback.
    I certainly welcome any suggestions, and what you have said makes perfect sense and would be worth considering in a future update.

    You are also right in what you said about the documentation as this needs to be updated, more detailed and better explained.

    Kind Regards,
    Damian

    Hi,

    We are cleaning out our wordpress and we are trying to delete your plugin. I checked the wipe data and deactivated the plugin and tried to delete it but it says it can’t:
    “Plugin could not be deleted due to an error: Could not fully remove the plugin(s) css-javascript-toolbox-plugin-master/css-js-toolbox.php.”

    We tried removing it directly from FileZilla and it breaks the site with a white screen and the error at the top.

    How can we remove this?

    Thank you

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi shipcompliant,

    Sorry for the delay in getting back to you.
    Are you still having issues with deleting the plugin?

    This is the first time I have heard of this issue and we have had fully tested this function and had thousands of installs and uninstalls including wiping out the data. I am not saying you are not experiencing this issue, I am just trying to understand why it does not delete.
    I am wondering if you have folder/file permissions set too high or .htaccess rules or a security plugin getting in the way. Do let us know how you get on and I will discuss this with my colleague to consider other ideas to try.

    Regards,
    Damian

    snaphappyme

    (@snaphappyme)

    Hi @wipeoutmedia and @shipcompliant.

    I had a thought based on my own experience trying to do the same.

    I didn’t find the remove all checkbox until after I had deactivated and uninstalled the plugin myself.

    I had to reinstall and re-enable the plugin a second time and then hit checkbox and do uninstall again for it to completely clear all data etc.

    Could be similar situation? Would be interesting to see if the database tables are present as this was a sign of a partial uninstall.

    @shipcompliant do you have access to a SQL tool in your hosting space to poke inside the database and look for CJT tables?

    shipcompliant

    (@shipcompliant)

    Hi @wipeoutmedia,

    I was able to figure it out. But I had to reinstall the plugin via ftp to get the whole site back up. Activate the plugin, hit wipe data, deactivate and delete via FTP to get it fully uninstalled.

    Thanks

    snaphappyme

    (@snaphappyme)

    So my suggestion was right, that’s what I had to do too.

Viewing 11 replies - 1 through 11 (of 11 total)
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