Delete SubAccount

  • Resolved knightgambit

    (@knightgambit)


    2 years, 7 months ago

    Hello,

    I see this a common problem and had several subaccounts created for 2 of my clients. The ID’s include 562658838, 562608344 and 510994682

    I also want to know why connecting the plugin to my previously created Merchant account (able to add it through the debug page) doesn’t allow a website crawl of my products? The option doesn’t exist when creating a feed

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  • Hi @knightgambit

    When creating a new account when setting up the extension, the new account is created as a sub-account of WooCommerce. A merchant can at any time have the sub account unlinked or moved, by contacting Google Support on this.

    The documentation explains how an existing account can be connected during setup https://woocommerce.com/document/google-listings-and-ads/#setup-and-configuration.

    Merchant Center Sub-accounts can’t be deleted by the merchant who created them. They can only deleted by us. If you have such an account and want it deleted, you should please contact us at WooCommerce.com > My Account > Support.

    You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 1 replies (of 1 total)
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