delete saved card data

  • Resolved DreamSiteGurus

    (@dreamsitegurus)


    3 years, 2 months ago

    We recently stopped using stripe as our payment gateway. Some customers who had saved their card to the account are unable to checkout. How can I remove these saved cards from all accounts in woocommerce?

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  • Howdy @dreamsitegurus ??

    This seems a bit odd. Is Stripe still active on your site? Also, what do your customers see when they try to checkout? Are they using the same cards that were saved using Stripe or some other card?

    This is quite strange as cards are not saved on your website but on Stripe’s server. Try deleting the Stripe plugin and see if that makes a difference.

    Hi @dreamsitegurus

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

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