• Resolved delpierro

    (@delpierro)


    Hi,
    My plugin has been corrupted and i want to remove it completely to reinstall from wordpress repository. Pls show me how to do. Thank u!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ays-pro

    (@ays-pro)

    Hi,

    Thank you for your message.
    There are two ways to remove the plugin.
    1. Go to wp-admin dashboard->plugins, find quiz maker plugin, click to deactivate button, then again to deactivate button in the popup. The last step is the deleting of the plugin.
    2. If you can’t access your dashboard, then you need to delete “quiz maker” folder from wp-content/plugins.
    Then go to your database(phpmyadmin) and delete all tables that contain “aysquiz”.

    Thank you

    Thread Starter delpierro

    (@delpierro)

    Thanks for your reply. I have followed ur instruction as follows: 1. deactivate => 2. delete the plugin => 3. clean all tablets containing “aysquiz” but it doesnt clean all the thing. After I reinstall the plugin, it still has old amendments and get errors. Pls help this case. Thank u!

    Plugin Author ays-pro

    (@ays-pro)

    Thank you for your quick reply.
    This problem might be a conflict with another plugin on your website.
    Please try to deactivate the rest of your plugins and check whether the problem persists?
    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.
    Please inform us of the results.
    Or you can contact our support team using this form.

    Thread Starter delpierro

    (@delpierro)

    FYI
    Finally i found the reason for the corruption: I deploy pagespeed module in my nginx server and it rewrites the js files in quiz maker plugin. This makes the plugin corrupted. To solve this issue, i apply this directive in my domain conf file:
    pagespeed Disallow “*/directory/*”;

    Plugin Author ays-pro

    (@ays-pro)

    Thank you very much for the information.
    Happy that you can use our plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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