delete products from product URL list

Hi,

Thanks for using our plugin and reaching out to us.

Most likely that translate plugin created duplicate products in your WooCommerce database that did not get deleted when you removed their plugin. It is probably best you reach out to them asking how to get rid of those products.

I’ll try that, other question, I have the lightspeed caching plugin, what considerations should I follow ?

We are no experts in lightspeed but you should make sure to exclude the feed URL’s from being cached. Most caching plugins have a feature to do this.

I have this configuration on object cache :
https://snipboard.io/BepJ0o.jpg

Is this correct ?

We can’t tell, we have no experience with lightspeed. Object caching in general could be problematic though. Have you turned-off the object caching feature to see if that solves the issue at hand?

I deactivated the cache plugin and still have that problem, the plugin have 2 methods of object caching: memcached or redis, i’ve using Redis, is that a problem ?

Yes, Redis is a big problem for our plugin. We have tried multiple times to bypass the Redis caching but failed, so unfortunately when you are using Redis this issue cannot be solved.

SoI should use memcached then

the url list from the plugin send this kind of product info from an english translated product in g:link, I deleted all translated products ,but the plugin still gather this kind of data, where is this comming from ?

<item>
<g:id>4612</g:id>
<g:brand>Runayaq</g:brand>
<g:availability>in stock</g:availability>
<g:condition>New</g:condition>
<g:image_link>https://www.runayaq.com/wp-content/uploads/2020/01/torospucaranegro1_Z.jpg</g:image_link>
<g:link>https://www.runayaq.com/?product_variation=polo-nera-pucara-bulls-m?utm_source=Facebook Dynamic Ads / Instagram Remarketing&utm_campaign=Productos tienda online&utm_medium=social media&utm_term=4612&utm_content=all</g:link>
<g:price>PEN 55.00</g:price>
<g:item_group_id>4612</g:item_group_id>
<inventory>0</inventory>
<g:product_type>product_group</g:product_type>
</item>

• This reply was modified 2 years, 11 months ago by freddyee.
• This reply was modified 2 years, 11 months ago by freddyee.

Hi,

Since you are experiencing issues caused by the translate plugin you probably still have translated product stuff or data in your wp_options table that our plugin is picking-up on when fetching data that belongs to product ID 4612 (example above). Did you check the wp_options table for the above product ID to see what is still in your database?

https://snipboard.io/KmXD6z.jpg
I found this on the wpco_options, couldn’t find the product id

Yeah, well our plugin is getting the translated stuff returned from your WooCommerce/database. Did you already reach out to the support team of the translation plugin asking how to get rid of the translated product details that are still in your database?

still have no answer.
I’ve notice that all these products that seem to be remains, have “o” as inventory, maybe I can exclude all the products with 0 as inventory with a rule/filter, how to do that ?

The cache plugin team told me that:

you can use Cache -> Exclude -> Do not Cache URI

for redis , I assume you refer to object cache , you can exclude it if you know the object group name

what is the object group name to exclude your plugin ?

Hi,

It won’t work as there is no “object group name” for it unfortunatelty.