• Resolved Astrix

    (@astrix)


    Hello,

    We regularly need to update two variations on a product, the process implies deleting old variations and replacing them with new ones (SKU numbers change for each one)

    The issue: while the product’s and product variation’s names (at the time of purchase) purchased by the customers remains and still appears in past orders, after product variation deletion, the SKU number is erased for ALL past purchases, which is a big problem.

    How can we delete a product variation while keeping their respective SKU numbers untouched in past orders?

    Thank you

    • This topic was modified 3 years, 9 months ago by Astrix.
    • This topic was modified 3 years, 9 months ago by Astrix.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    after product variation deletion, the SKU number is erased for ALL past purchases, which is a big problem.

    Well, that’s expected. Whenever you delete a product or a variation, it will delete all the data regarding that product (SKU, images, etc.).

    Upon searching on the internet, I could find a post that might do the work for you. Here is the link:

    https://stackoverflow.com/questions/28193771/woocommerce-how-to-save-products-sku-in-orders/28207755

    If you do require more help with the actual coding, we’d recommend you hire a developer who can take a look at this, quote you for their services and help you add this feature to your site. We’d recommend getting in touch with a web developer or one of the customization experts listed at https://woocommerce.com/customizations/.`

    Cheers.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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