• Resolved myshoeandbag

    (@myshoeandbag)


    I am trying to assign and delete product categories.

    1.I am unable to delete product categories – even though they are not assigned as a default category

    2. When I assign the products to a category, woocommerce is not registering the change.

    The products have bee imported to by the Datafeedr plugin, I am not sure whether this has anything to do with my issue.

    If anyone has any ideas on where I am going wrong, that would be great.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • @myshoeandbag I don’t think it’s related to the products being imported by Datafeedr. It sounds like you might have some aggressive caching going on. I would try the following:

    – Deactivate all of your caching plugins

    – Ask your web host to disable Redis and/or Memcached (if they are using them on your site).

    – Make sure you have disabled any Object Caching you might have in place.

    After doing those things, hopefully you’ll have more luck managing your site.

    Hi @myshoeandbag,

    Were you able to get this working after disabling caching as suggested by datafeedr?

    If that didn’t get this working for you, I would suggest running a conflict test. This guide can walk you through doing that.

    https://woocommerce.com/document/how-to-test-for-conflicts/

    Let us know what you find out.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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