Delete order

  • Resolved George

    (@quantum_leap)


    1 year, 6 months ago

    I just made a test order, can you please tell me how to delete it from the backend? There is no checkbox to delete it. Is there a way to test functionality without making real orders? I am in the process of learning the system and I am a bit confused.

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  • Plugin Support Ivan C.

    (@ivanbsf)

    Hello George!

    Yes, it’s possible to delete test orders, please check out this article for more information – https://surecart.com/docs/clear-test-data/.

    Here is another helpful article about How to Make Test Payments – https://surecart.com/docs/how-to-make-test-payments/.

    If you need any help please let me know!

    Thread Starter George

    (@quantum_leap)

    What I meant to say is that the orders were actually live but made as a test to see the result. From what I understand now, it’s not currently possible to delete those. Bit of a strange omission by the developer, I would say. Thank you.

    Plugin Support Ivan C.

    (@ivanbsf)

    Hey George!

    Indeed, yes, for now, it is impossible to do this for live customers.

    This decision was intentional and consistent with the protocols established by platforms such as Stripe and PayPal, which maintain transaction records. As a result, we’ve temporarily turned off the option to delete customers. However, we are working on a solution to address this.

    Nevertheless, we recognize the need for this feature and have begun discussions to incorporate it shortly.

    • This reply was modified 1 year, 6 months ago by Ivan C..
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