Delete DB Files

  • Resolved username201701

    (@username201701)


    4 years, 7 months ago

    Hello I recently added your plugin to my client’s site.

    As soon as I activated it, I received a white screen with “critical error” message.

    I went into FTP and renamed the plugin folder and my admin came back online.

    However, I am still not able to access the plugins page.

    I am concerned that there are incompatible tables/files that need to be deleted.

    How can I completely uninstall your plugin?

Viewing 1 replies (of 1 total)
  • Plugin Author Anh Tran

    (@rilwis)

    Hi @username201701 ,

    Can you enable debug and send me the error message?

    If you want to completely uninstall the plugin, please remove the plugin folder in wp-content/plugins. It doesn’t store its files/database elsewhere. Everything is in that folder.

Viewing 1 replies (of 1 total)
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