Delete all products + resync

Hi @schero86,

Is it possible to delete all the products from the FB catalog and then resync?

As you tried the snippet, if it does not work I would suggest reaching out to your theme developer as they might have some sort of template override that would not allow the snippet to work. Give them the article with the code and have them insert it to ensure it is working with the theme.

Let us know how it goes!

I don’t think it is theme related, all oder codes from functions.php are working.
Anyway, the problem is with product syncing.
Some products that are out of stock in woocommerce appear as in stock in facebook catalog.

I see other people having same issues.

Hi @schero86

I don’t think it is theme related, all oder codes from functions.php are working.
Anyway, the problem is with product syncing.
Some products that are out of stock in woocommerce appear as in stock in facebook catalog.

Thanks for adding that!

Have you tried deleting those products directly on Facebook catalog and resync manually from your WooCommerce store?

Here’s how to bulk delete products on Facebook catalog:

Link to image: https://d.pr/i/NMOusg

I hope that helps!

If you have any other questions, do not hesitate to let us know!

I can not delete them like this because they are imported through the module (API), not through data feed.
The delete button is disabled on facebook.

And if I delete the out of stock product in woocommerce it is not deleted on FB.

Deleted whole catalog from facebook and created a new one.
Imported products are now ok, hopefully they will update on stock changes in woocommerce.

Hi @schero86

Deleted whole catalog from facebook and created a new one.
Imported products are now ok, hopefully they will update on stock changes in woocommerce.

I am happy that you found a workaround.

I’m going to mark this as resolved.

If you have other issues, feel free to contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

@schero86 how did you deleted the catalog?
i cant do it.. i cant remove the items…
i pasted the code on code-snippet and nothing happend too.

please help me. thanks

@matiazar disconnected woocommerce from facebook, deleted the catalog on facebook and created a new catalog and connected the new catalog to woocommerce

Hi @matiazar !

Please check out @solstudioim’s reply above if the code does not work. If the issue persists please open a new thread!

This way we will be able to track your issue easier ??

Thank you!

• This reply was modified 2 years, 8 months ago by Raif D. a11n.