delete a product, a command

  • Resolved hugodewasmes

    (@hugodewasmes)


    7 years, 4 months ago

    Hi
    sorry for my english, I’ll try to explain my problem…
    As you can see on that page, https://www.artzoyd.net/commande/, it’s impossible to delete or to change the order.
    There’s not “CROSS” to click on (and usually there is one).

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • The delete/cross appears on the cart page, never on the checkout page.

    Also on the cart page, there is usually a quantity field and an update button to recalculate the cart.

    It looks like you have a plugin or modification that bypasses the cart page. To get the cross and update quantity features, you will need to re-enable the cart page.

    This is because that page is the Checkout page not your Cart.

    Thread Starter hugodewasmes

    (@hugodewasmes)

    Thanks !
    And today, new problem.
    We have many checkouts with paypal and they are always notified as “deleted” because of time-limit. I don’t know if what kind of message is received by the costumer.

    Do you have an idea of what I can do ?

    Thank you very much !

    Regards

    Where do you see this status “deleted”? I’m not sure I understand what the problem is.

    It sounds like perhaps those PayPal transactions aren’t completed orders. If that is the case you should be able to recreate this as a customer by placing an order (with a test account on your store) proceeding to checkout and not completing the PayPal payment.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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