• Resolved Samad

    (@dbookshop)


    Hi
    After updating the plugin, I noticed that the pages were loading late
    Disabling the plugin solved the problem
    The page of products and orders is very heavy and loaded …
    I am using the free version 4.1.4.4.

    please check it.

    • This topic was modified 3 years, 1 month ago by Samad.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Shivam Tyagi

    (@shivamtyagi)

    Hi @dbookshop,

    Would you be able to check if the problem persists when all the plugins are deactivated except AIOSEO and WooCommerce and your theme is set to the default “Twenty Twenty One”?

    This could be a memory issue and you can check that by enabling WP_DEBUG. In that case, you’ll need to increase the PHP memory limit by editing the wp-config.php file.

    Thread Starter Samad

    (@dbookshop)

    Hello @shivamtyagi

    All plugins except SEO and WooCommerce have been disabled
    But the problem is not solved and it is very slow

    I also activated the debug, no error was found!

    The last recorded error in the reports :

    fatal-errors-2021-10-27-8d33fe66a49fda40dda5feb53a993f5f.log

    2021-10-27T21:59:51+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /*****/*****/domains/farsmark.com/public_html/wp-includes/wp-db.php On the line 2022

    2021-10-27T21:59:57+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /*****/*****/domains/farsmark.com/public_html/wp-includes/meta.php On the line 1071

    2021-10-27T22:00:14+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /*****/*****/domains/farsmark.com/public_html/wp-includes/wp-db.php On the line 2720

    2021-10-27T22:00:19+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /*****/*****/domains/farsmark.com/public_html/wp-includes/meta.php On the line 1085

    2021-10-27T22:00:24+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) at /*****/*****/domains/farsmark.com/public_html/wp-includes/meta.php On the line 1071

    Thank you for your help.

    Plugin Support Shivam Tyagi

    (@shivamtyagi)

    Hey @dbookshop, can you please try increasing the memory allocated to PHP by using the constant in the wp-config?

    Thread Starter Samad

    (@dbookshop)

    Hello @shivamtyagi

    This code has been done for a long time.

    See the image below :
    https://pasteboard.co/rK34gX7YZVtH.png
    https://pasteboard.co/o6bonrVW0DQc.png

    If the code is wrong, please help me fix it.
    Could it be from hosting?

    Plugin Support Shivam Tyagi

    (@shivamtyagi)

    Hi @dbookshop,

    Would you mind increasing the memory_limit to 1024M and let me know if that fixes the issue?

    Can you please also check the PHP memory_limit set inside the php.ini file? It’s possible that the PHP memory_limit set inside your php.ini file is still low. Your hosting provider can check this for you and increase the PHP memory_limit.

    Thread Starter Samad

    (@dbookshop)

    Hello @shivamtyagi

    Unfortunately, the problem persists …
    All items reviewed
    Only by disabling the SEO plugin it will be correct

    https://pasteboard.co/cosEqP9dB7R3.png
    https://pasteboard.co/2enHIJRbrbQQ.png
    https://pasteboard.co/4I8x3IoFUOsy.png

    Plugin Support Shivam Tyagi

    (@shivamtyagi)

    Hi @dbookshop, would you mind reaching out to us through our Basic Question form here – https://aioseo.com/contact/. We’d love to troubleshoot this for you.

    Thread Starter Samad

    (@dbookshop)

    Hello @shivamtyagi

    I had this problem before, the access level to your support was given
    But because the host (server) did not allow it, it was not possible to check ??
    Watch the video below, this is my problem

    [video src="https://uupload.ir/view/record_2021_10_23_09_04_54_401_l04r.mp4" /]

    Is it possible to send the access level via telegram?
    If possible, please send me the Telegram ID and check for my site.

    Plugin Support Shivam Tyagi

    (@shivamtyagi)

    Hi @dbookshop, unfortunately, we don’t use Telegram for communication. Can you please contact us here – https://aioseo.com/contact/. You can click the “Submit a Form” button and ask for me specifically.

Viewing 9 replies - 1 through 9 (of 9 total)
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