Delayed Emails

  • Resolved coastalpep

    (@coastalpep)


    1 month, 3 weeks ago

    Hello, I am receiving a delay (about 30 minutes to an hour) of new order emails. Are you experiencing any issues related to this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @coastalpep ,

    Greetings from WebToffee Support!

    Thank you for reaching out to us regarding the issue you have experienced. We want to let you know that we are unable to replicate the delay in new order emails on our end. To determine if the Decorator – WooCommerce Email Customizer is causing the problem, please try deactivating the plugin temporarily and check if the issue persists.

    If the problem continues, please let us know, and we will further investigate the matter.

    Thread Starter coastalpep

    (@coastalpep)

    Thank you for the response! I was able to resolve the issue as it was related to a different plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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