Delay on checkout after updating WordPress and WooCommerce to latest version.
-
Hello there,
I am facing issue on checkout speed issue after updating to latest version of WordPress and Woo-commerce. It is taking more than 20+ seconds to load the payment option, anyone can help me to how I can this issue?
ThanksThe page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
-
Hi Joseph,
Please have a look on it WooCommerce > Status. Select “Get system report”
### WordPress Environment ### WordPress address (URL): https://www.lmgdev.itqdev.co.uk Site address (URL): https://www.lmgdev.itqdev.co.uk WC Version: 6.7.0 REST API Version: ? 6.7.0 WC Blocks Version: ? 7.8.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ? WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.33 PHP Post Max Size: 200 MB PHP Time Limit: 10000 PHP Max Input Vars: 10000 cURL Version: 7.84.0 OpenSSL/1.1.1q SUHOSIN Installed: – MySQL Version: 5.7.39-log Max Upload Size: 200 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.7.0 WC Database Prefix: wp_ Total Database Size: 5502.19MB Database Data Size: 3368.40MB Database Index Size: 2133.79MB wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 66.59MB + Index: 18.55MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 451.98MB + Index: 335.61MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB lmg_suppliers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_actionscheduler_actions: Data: 67.61MB + Index: 69.44MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.25MB + Index: 0.16MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 19.55MB + Index: 13.98MB + Engine InnoDB wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_cartflows_ca_cart_abandonment: Data: 2.52MB + Index: 0.08MB + Engine InnoDB wp_cartflows_ca_email_history: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_commentmeta: Data: 8.52MB + Index: 8.03MB + Engine InnoDB wp_commentmeta_backup: Data: 1.52MB + Index: 2.02MB + Engine InnoDB wp_comments: Data: 200.75MB + Index: 153.47MB + Engine InnoDB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 3.09MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 89.13MB + Index: 0.00MB + Engine InnoDB wp_nf_objectmeta: Data: 0.52MB + Index: 0.00MB + Engine InnoDB wp_nf_objects: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_nf_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ninja_forms: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_ninja_forms_fav_fields: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_ninja_forms_fields: Data: 6.52MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 12.50MB + Index: 3.56MB + Engine InnoDB wp_options_backup: Data: 13.52MB + Index: 0.44MB + Engine InnoDB wp_postmeta: Data: 1768.98MB + Index: 1032.97MB + Engine InnoDB wp_postmeta_backup: Data: 80.63MB + Index: 91.25MB + Engine InnoDB wp_posts: Data: 138.66MB + Index: 56.16MB + Engine InnoDB wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_relevanssi: Data: 47.63MB + Index: 75.80MB + Engine InnoDB wp_relevanssi_log: Data: 66.59MB + Index: 28.58MB + Engine InnoDB wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_reorder_post_rel: Data: 3.52MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.14MB + Index: 0.17MB + Engine InnoDB wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wp_term_relationships: Data: 9.52MB + Index: 5.52MB + Engine InnoDB wp_term_taxonomy: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 177.73MB + Index: 194.56MB + Engine InnoDB wp_usermeta_backup: Data: 4.52MB + Index: 6.03MB + Engine InnoDB wp_users: Data: 16.55MB + Index: 16.55MB + Engine InnoDB wp_wcch_page_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_points_rewards_user_points: Data: 4.52MB + Index: 4.03MB + Engine InnoDB wp_wc_points_rewards_user_points_log: Data: 5.52MB + Index: 5.55MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 6.55MB + Index: 6.55MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 1.52MB + Index: 2.69MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfConfig: Data: 62.22MB + Index: 0.00MB + Engine InnoDB wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfFileMods: Data: 15.55MB + Index: 0.00MB + Engine InnoDB wp_wfHits: Data: 1.52MB + Index: 0.28MB + Engine InnoDB wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfIssues: Data: 0.14MB + Index: 0.06MB + Engine InnoDB wp_wfKnownFileList: Data: 7.52MB + Index: 0.00MB + Engine InnoDB wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfLogins: Data: 0.50MB + Index: 0.14MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfNotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfStatus: Data: 0.47MB + Index: 0.22MB + Engine InnoDB wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpsmtp_logs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_yith_ywpar_points_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_ywrac_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf: 7 acf-field: 87 acf-field-group: 14 attachment: 42112 custom_css: 1 customize_changeset: 1 global_product_addon: 1 nav_menu_item: 70 nf_sub: 107786 page: 50 popup_theme: 7 post: 67 product: 8403 product_variation: 357 revision: 929 shop_coupon: 27 shop_order: 245027 shop_order_refund: 4509 shortcoder: 1 wc_order_status: 8 wcct_countdown: 23 ywtm_tab: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (46) ### Query Monitor: by John Blackbourn – 3.9.0 ReOrder Post Within Categories: by Aurélien Chappard Aurovrata Venet – 1.8.1 Advanced Custom Fields PRO: by Elliot Condon – 5.9.0 Classic Editor: by WordPress Contributors – 1.6.2 Clearpay Gateway for WooCommerce: by Clearpay – 3.4.2 Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3 Easy FancyBox: by RavanH – 1.8.18 Facebook for WooCommerce: by Facebook – 2.6.19 Google XML Sitemaps: by Auctollo – 4.1.5 Mailchimp for WooCommerce: by Mailchimp – 2.7.2 Maintenance: by WebFactory Ltd – 4.06 Media Meta & Force Regenerate: by Jordy Meow – 0.0.3 WooCommerce Product Filter: by Mihajlovic Nenad – 6.5.5 Relevanssi: by Mikko Saari – 4.16.0 REVIEWS.io for WooCommerce: by Reviews.co.uk – 0.20 Ship to Different Address Unchecked for WooCommerce: by eCreations – 1.1 Shortcoder: by Aakash Chakravarthy – 5.8 Simple 301 Redirects: by WPDeveloper – 2.0.6 Tawk.to Live Chat: by Tawkto – 0.7.2 Top Bar: by WP Darko – 3.0.3 User Switching: by John Blackbourn & contributors – 1.7.0 WooCommerce Cart Donations: by circlefund – 1.0 Product Feed PRO for WooCommerce: by AdTribes.io – 11.7.9 WooCommerce API Product Sync with Multiple Stores: by Obtain Infotech – 2.4.1 WooCommerce Checkout Field Editor: by WooCommerce – 1.5.13 WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.5.7 WooCommerce PayPal Pro Hosted: by WooCommerce – 1.0.15 Pixel Manager for WooCommerce: by SweetCode – 1.18.0 WooCommerce Google Analytics Pro: by SkyVerge – 1.3.4 WooCommerce Google Ads Dynamic Remarketing: by SweetCode – 1.8.2 Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 2.1.1 WooCommerce Order Status Manager: by SkyVerge – 1.10.0 WooCommerce PayPal Payments: by WooCommerce – 1.9.1 (update to version 1.9.2 is available) WooCommerce Points and Rewards: by WooCommerce – 1.6.4 WooCommerce Product Add-ons: by WooCommerce – 2.8.1 WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.15 WooCommerce Google Product Feed: by Lee Willis – 7.1.5 WooCommerce: by Automattic – 6.7.0 (update to version 6.8.0 is available) Wordfence Security: by Wordfence – 7.6.0 WP Extra File Types: by Davide Airaghi – 0.5.2 WP Mail SMTP: by WPForms – 3.5.1 WP-Optimize Premium - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.0.14 WP Sync DB: by Sean Lang – 1.5 WPS Hide Login: by WPServeur NicolasKulka wpformation – 1.9.6 YITH WooCommerce Ajax Search Premium: by YITH – 1.7.11 YITH WooCommerce Tab Manager Premium: by YITH – 1.2.23 ### Inactive Plugins (0) ### ### Dropin Plugins (3) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class (Drop-in) maintenance.php: maintenance.php ### Settings ### API Enabled: ? Force SSL: ? Currency: GBP (￡) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude_from_catalog (exclude_from_catalog) exclude_from_search (exclude_from_search) exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #4 - /shop/ Basket: #5 - /cart/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ Terms and conditions: #64 - /terms-conditions/ ### Theme ### Name: Love My Gifts Version: 2.0 Author URL: https://www.strathernassociates.co.uk Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: lovemygifts/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0 lovemygifts/woocommerce/cart/cart-item-data.php lovemygifts/woocommerce/cart/cart-totals.php lovemygifts/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.8.0 lovemygifts/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 lovemygifts/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 5.2.0 lovemygifts/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0 lovemygifts/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0 lovemygifts/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/email-addresses.php version 3.0.0 is out of date. The core version is 5.6.0 lovemygifts/woocommerce/emails/email-customer-details.php lovemygifts/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 lovemygifts/woocommerce/emails/email-order-details.php version 3.0.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/email-order-items.php version 3.0.0 is out of date. The core version is 3.7.0 lovemygifts/woocommerce/emails/email-styles.php version 2.3.0 is out of date. The core version is 4.0.0 lovemygifts/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1 lovemygifts/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 3.4.0 lovemygifts/woocommerce/single-product/meta.php lovemygifts/woocommerce/single-product/up-sells.php lovemygifts/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: GB WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: – Vault enabled: – Logging enabled: – Reference Transactions: ? Used PayPal Checkout plugin: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ? Next scheduled: 2022-08-10 06:24:12 +00:00 Options: ? Notes: 9 Onboarding: completed ### Action Scheduler ### Canceled: 143 Oldest: 2022-07-13 12:03:23 +0000 Newest: 2022-07-23 17:46:44 +0000 Complete: 37,456 Oldest: 2022-07-10 14:40:04 +0000 Newest: 2022-08-10 05:47:53 +0000 Failed: 7,838 Oldest: 2021-02-23 05:41:57 +0000 Newest: 2022-08-05 13:31:16 +0000 In-progress: 1 Oldest: – Newest: – Pending: 171,636 Oldest: 2022-08-03 12:29:24 +0000 Newest: 2022-08-10 05:13:16 +0000 ### Status report information ### Generated at: 2022-08-10 05:48:25 +00:00*************************************************************
fatal error logs found under WooCommerce→Status→Logs and select the fatal-errors.log option
*************************************************************2022-08-02T11:18:09+00:00 CRITICAL Maximum execution time of 900 seconds exceeded in /home/lmgdevitqdevco/public_html/wp-admin/includes/class-pclzip.php on line 2225
Viewing 3 replies - 1 through 3 (of 3 total)
- The topic ‘Delay on checkout after updating WordPress and WooCommerce to latest version.’ is closed to new replies.
