• Resolved upola

    (@upola)


    I have a simple contact form. Just name, email, phone and message, on submitting there is a delay of 2-3 seconds. what could be causing this? I have checked in my localhost also, the delay is there so cant be due to server

    • This topic was modified 6 months, 2 weeks ago by upola.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @upola,

    I hope you are keeping well and thank you for reaching out to us.

    Can you please share an export of the form so that we can take a closer look? Please share the export file using Google Drive or Pastebin.com.

    Please find a comprehensive guide on how to export a Forminatir form in our documentation here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    We look forward to hearing back from you.

    Kind Regards,
    Nebu John

    Thread Starter upola

    (@upola)

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @upola,

    Thank you for sharing the form export file.

    When testing it on a lab site, I’ve noticed the delay as well. But it worked much faster after changing your current redirect URL to my localhost page.

    Redirecting takes some time for the browser to execute it, but there are no issues with the form which could be related. The main reason seems to be the server response time, and redirects that happen on the target page.

    The first thing you can test, is adding the trailing / to your URL in After submission, by changing /thank-you to /thank-you/ in order to save some time by eliminating any subsequent redirects.

    If the “Thank you” page is still slow, you can try improving the loading time with a caching plugin (like Hummingbird, etc.), enabling server caching, or connecting your site to Cloudflare CDN.

    Another alternative would be to use an inline message, instead of redirecting to a page.

    Hope this helps. Please let us know if you have any further questions.

    Best Regards,
    Dmytro

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @upola

    I hope you’re well today!

    We didn’t hear back from you for quite some time so I’m marking this as resolved for now.

    But if you have follow-up questions or still need assistance with this issue, just let us know and we’ll be ready to jump back in.

    Best regards,
    Adam

Viewing 4 replies - 1 through 4 (of 4 total)
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