Delay in displaying the credit card form

  • Resolved kreartmedia

    (@kreartmedia)


    1 year, 5 months ago

    I use the plugin for some time now and I have a new issue. When the customer click on the Pay with Credit Card button, there is a 4-5 seconds delay before the loading symbol appears and then the form. It’s so long that it seems the button isn’t working (but when we wait, it finally appears).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @kreartmedia

    I tested this issue on your site but could not replicate it as you have explained.

    Note that there are other factors that could affect this, for example; third-party plugins, hosting servers, and caching.

    If you would like us to look into this further, please share a copy of your WooCommerce system report.
    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support

    You can share it privately with us here:
    https://paypal.inpsyde.com/docs/request-support/

    Regards,
    Femi.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We haven’t heard back from you in a while, so I’ll mark this thread as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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