Default Welcome Email sent instead of the customised one

  • Resolved fredpayet

    (@fredpayet)


    3 years, 8 months ago

    Hello all,
    I am a newbie in MailPoet and just trying to set up a Welcome Email.
    Though I have been able to activate a Welcome Email, when an external user subscribes, the default email template is sent (instead of the beautiful one I have prepared), something like :

    Hello,
    Welcome to our News Letter !
    Please confirm your subscription onto our list thanks to the following link.
    Confirm my subscription !
    Thanks,
    The Team

    Well, this is a translation from French ??

    Thanks for your help
    Fred

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @fredpayet,

    Thanks for contacting us.

    The email you’re referring to is not the Welcome Email, but the confirmation email we send to all subscribers. This email is automatically sent if you have the sign-up confirmation feature enabled.

    If you want to read more about it and customize this email instead, please check out this article: Settings > The Signup Confirmation Tab.

    Thanks!

Viewing 1 replies (of 1 total)
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