Default Videos Are Muted

Keeps moving back and forth automatically between videos. It is playing two videos at once. both the sounds.

I need to disable until I hear back from you.

Thanks

Jeff

Hi @captainslog,
we are glad that you like our plugin!

Related to issues that you are experiencing, so it’s 2 issues there:

1. Videos by default should play sound.
2. If you have 2 slides both with videos and you go back and forth suddenly both videos start to play at the same time with both sounds.

I’ll check what is happening and try to fix issues if I need more information I’ll let you know.

Have a nice day Jeff!

dkurecki – thanks! would love to get this resolved so I can launch. I’ve gone over to vimeo and am not all that happy with it.

should i self host the videos, do you think? it is a low traffic site for now. if not, who do you suggest?

thanks,

jeff

byh the way, you can see the test here: https://www.myseniorhomeadvisor.com/test-slider/

I resolved your issues with video, the update will be available tomorrow so you can have your video on start without mute and also without buttons. I changed the settings name called Buttons to Video and under these options, you will have the option ‘Start video muted’ and u can turn that Off.
I’m really happy that I could help and after you update please let me know is everything working ok.

Also about the video hosting provider, for now, I suggest that you keep videos self-hosted and after that, you’ll see should you move somewhere else.

After the update, if everything is working ok please feel free to leave us some feedback and rating we will really appreciate that!

Hi @captainslog I’m happy to announce that new update is available with options and fixes that you need.
Please let me know is everything working fine.

Have a nice day!

We added new option “Start video muted” in latest update.

Thanks for the update. But it doesn’t seem to be working for me.

Hi There,

Here are the settings: https://nimb.ws/OEe1fc

https://www.myseniorhomeadvisor.com/test-slider/

The second video doesn’t start automatically. Not sure if the first video stops when the slider is put onto the next slide.

Also, the pause and mute buttons are not visible.

Regards,

Jeff

Hi,
As for the update, we did additional testing on our part and came to the official data from Google that it is impossible to play video on autoplay with sound. Here is the official documentation from Google

https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

So there are two options that are possible:
1. Autoplay video without sound
2. User interaction to play a video with sound

We’re sorry we can’t implement exactly what you need, but it’s beyond our capabilities due to Google’s rights. Unfortunately, you will not be able to find this option in any other plugin because they also face the same problem.

Thank you for your understanding, if you like the plugin and its other features feel free to leave a review and rating, thank you!