default reset password function not working

  • hi I reset my password in my ecommerce site, it stated that the password changed has saved. However, when i log out and log in again, i cant log in using my new password. I can do so with my old password. Please help.

    The page I need help with: [log in to see the link]

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  • Hello,

    Did you try resetting the password from Frontend or from WP-Admin Dashboard, try once with Dashboard if you have access, or else it be the caching issue as I can see that there is caching plugin installed on the site so try once by disabling it and see if that helps.

    Thanks.

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