Default Payment Method Not Expanded

  • Resolved shaunbowen

    (@shaunbowen)


    9 months, 3 weeks ago

    When setting ‘Advanced Card Processing’ as the first option on my checkout, the radio button is highlighted, but the card entry fields are hidden. It requires the user to click on a radio option that is already highlighted, so could be very confusing.

    I have found a CSS workaround for now, which involves adding the following:

    input#payment_method_ppcp-credit-card-gateway:checked + label + div {
    display: block !important;
    }
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @shaunbowen

    I could not replicate this as you have explained. I suspect this could be occurring on your site due to a plugin or theme conflict.

    You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for WooCommerce and PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.

    You could also share a link to your site where we could test to see this behaviour.

    Regards,
    Femi.

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello?@shaunbowen

    Since we haven’t heard back from you, we’ll assume everything is working as needed.

    If you have any more questions, feel free to start a new thread or directly reach out for help. You can get support by opening a ticket with our service desk here: Request Support. Please include this thread’s URL in your ticket for reference.

    Regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
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