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  • Hey Caron, how big is the image in question?

    Note that our plugin can only detect & extract images that are bigger than 150×150 pixels. Could it be that this is the reason of the problem you’re experiencing?

    Let me know what’s up (size, format of the image) and I’ll do my best to help you out! Take care & have a nice weekend!

    Best,
    Silvo

    Thread Starter caroncooper

    (@caroncooper)

    That worked. Thank you so much!

    Caron

    Glad to hear that, really! ??

    As always — if you have any questions or if you stumble upon any problems, do not hesitate to let us know! We’ll gladly help!

    Take care & have a nice weekend!

    Best,
    Silvo

Viewing 3 replies - 1 through 3 (of 3 total)
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