Default image

  • Resolved joy0114

    (@joy0114)


    4 years, 5 months ago

    Hello,

    I don’t if this question is relative to Additional Variation Images Gallery for WooCommerce, or Variation Swatches for WooCommerce …

    I use these 2 plugins.
    On the product page, I’ve got 2 select boxes in order to choose the 2 colors of the product. The default image (before doing the choice) is a set of multicolor products.
    When choice is done, the right image of the product is displayed.

    But, when we lick on “reset” at the bottom of the select boxes, in order to erase this choice of color. The product image does not change and stay on the last variation seen.
    I’d like to display the default image of the product (the generic image of the product with no chosen variation).

    Is it possible, and how .

    Thanks a lot for any ideas.
    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

  • @joy0114

    Could you disable our both plugins and check is it happening or not?

    Thank You

    Thread Starter joy0114

    (@joy0114)

    Hello,

    Thanks for your answer.

    Well, It seems related with “Variation Swatches for WooCommerce”.
    And to be more precise, with the transient cache.

    Since I deactivated it in “Variation Swatches for WooCommerce”, no problem: the “generic” image is reloaded if variation choice is cleared.

    I opened a topic on the forum of “Variation Swatches for WooCommerce”:
    topic about transient cache

    So, if we disable this feature, several things works better, especially the reloading of the default image, and the ability to have a link towards a precise variation.

    That said, your 2 plugins are really well done and are very useful. Thanks !

    Best regards

    Thread Starter joy0114

    (@joy0114)

    Hi pluginswoo,

    It seems that I talked too quickly … Issue came back, and I don’t know how.

    To deactivate “Use transients cache” in “Variation Swatches for WooCommerce” do not solve the issue for returning on default image when resetting a variation choice.

    I follow your advice, I deactivated your 2 plugins, and now, it works: default product image is displaying when I reset variation.

    If I activate only “Variation Swatches for WooCommerce”, it works.

    I, now, I activate “Additional Variation Images Gallery for WooCommerce”, it does NOT work: the last image stay displayed.

    This test had been done with the same state for these plugins: super cache activated, and autoptimize also activated.

    Doing the same tests with supercache and autoptimize deactivated and purged, give the same result.

    That’s what I can say for helping to track this issue …

    Thanks for your attention.Additional Variation Images Gallery for WooCommerce
    Best regards

    @joy0114

    Follow this process: https://www.loom.com/share/80fd05d314114d0fa2e820268f6ff2d1

    Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
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