Default Give Amount Issues

  • Resolved albertkents

    (@albertkents)


    4 years, 10 months ago

    I’m setting up Give, I have several Amount Options but I have set one as a default. The problem is, when you try to pick another amount from the options, the set Default DOES NOT Change to the new picked amount.

    How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    I took a look at the form link you sent over, and saw that $99.00 was the default. Is that what you have configured in the backend of the form?

    We’ve also seen this type of behavior on sites with aggressive caching. Be sure to clear all the cache through any third-party caching plugins and your hosting provider then give it another try.

    If you’re still having issues, could you reply with a copy of your system information?
    ?
    to get this, navigate to Donations >> Tools >> System Info and select the “Get System Report” button. Then copy and paste all that info here.

    Thanks!

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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