default font not supported on elementor canvas template

  • Resolved R. Sabbir

    (@sabbir37)


    2 months, 2 weeks ago

    When I set the page in Elementor canvas, the site’s default fonts are not working on the Elementor canvas page.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support aracelil

    (@aracelil)

    Hi, @sabbir37.

    Thanks for reaching out to us.

    The default fonts not applying on a canvas layout may be due to caching. To eliminate this possibility try clearing your WP cache (from a caching plugin, if you have one), your browser cache, and your server cache (you may need to contact your hosting provider for this one.)

    You can also try the following:

    • Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.
    • Check to ensure the “Disable Default Fonts” option is unchecked under Elementor > Settings > General.
    • If the issue persists, check the browser’s console tab for any errors (right click in browser > Inspect > Console tab).

    If you need further assistance, please provide us with the URL of the page so that we can inspect further.

    Kind Regards.

    Thread Starter R. Sabbir

    (@sabbir37)

    It still same issue but when I am logged out to wp-admin showing the default font on canvas template

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Improved CSS Loading?– An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Plugin Support Elementor Team

    (@ricav)

    Due to inactivity this ticket has been closed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.