Default Email Change

Woo Commerce has settings for emails sent to customers. There are settings to manage the recipients of the emails in the admin dashboard at WooCommerce > Settings > Emails.

https://woocommerce.com/wp-content/uploads/2019/11/[email protected]?resize=768,362

Does this information help?

Yes and they all say the correct email. But in your plugin, it has my email address there instead of the correct one.

Hi, can you send a screenshot of what you mean? I’m not sure what default email you are talking about.

Ben

How can I send you an attachment here?

You’ll have to upload the photo online (like on imgur) and post a link.

Images in WordPress forums

Thanks – here you go: https://imgur.com/a/8xjbtAh

Hi, the note in gray about the default email is just a reference to the Administration Email Address. This is set in your WordPress settings > general.

The setting below is the same setting you will see at:
WooCommerce > Settings > Emails.

https://woocommerce.com/wp-content/uploads/2019/11/[email protected]?resize=768,362
Please note the blacked-out bars, that is what we are referencing on the WooCommerce > Settings > Emails page.

And you must use the setting to set it to whatever you want, the default is not used when you use the setting.

You can do this in the email customizer or at WooCommerce > Settings > Emails by clicking managing email.

If, for example, you change email types in the email customizer, you will have options to add a recipient to each type, just as you do on the WooCommerce > Settings > Emails page.

Your image shows that you’ve not set the email you want for each email type:

https://share.getcloudapp.com/d5uyB1K0

You must edit each type and change the email to what you want it to be.

I hope that helps and clarifies.

Ben

Ok thank you! Let me try this out and see where I get.