default date/time autofilled when leaving and returning to cart

  • Resolved jborchart

    (@jborchart)


    3 years, 9 months ago

    I have the purchased pro version of this plugin and it appears that no one is looking at the freshdesk support tickets. SO I’m trying here. 

    If a customer selected a delivery date and time, then goes back to the shop and adds something else to the cart, the delivery date/time is overwritten with the next possible date/time upon returning to the checkout page.

to duplicate:
go to site, 
add something to the cart
go to the cart page and select "proceed to checkout"
select a delivery date and time
on the top drop-down menu, select "a-la-carte" and add something else to the cart.
go to the cart page and select "proceed to checkout"
the next available date/time is now populated.  This is usually 10am on the next business day.

    This is also freshdesk tickets 30258 and 30162

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support chetnapatel

    (@chetnapatel)

    Hi @jborchart,

    Your tickets were assigned to David so I reminded him and he responded to you. Please get back to him on the ticket itself. We will surely try our best to solve your problem at the earliest.

    Regards,
    Chetna Bhutka

    Thread Starter jborchart

    (@jborchart)

    Chetna I am still not getting any assistance. I even made a video that showed the problem. anything you can do to help would be appreciated.

    Plugin Support chetnapatel

    (@chetnapatel)

    Hi @jborchart,

    We have forwarded the bug you are facing to our development team so David will get back to you soon. I’ll keep an eye on your ticket and follow up with David. So, don’t worry, we will be solving it at the earliest.

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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