• Resolved glgrazi

    (@glgrazi)


    I have defined numeric variables in the form.
    When I use mobile phones, I am not able to insert any decimal.
    The phone keyboard shows only number and it does not allow to type commas or points as decimal separator.
    But I need decimal values in the form.
    How can I solve this problem ?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @glgrazi

    Thank you so much for using our plugin.

    Please, select the “number” option for the “Number Format” attribute in the field’s settings.

    Best regards.

    Thread Starter glgrazi

    (@glgrazi)

    There are 3 options in the “Number Formats”: digits, number and percent.

    In my field I already selected “number”.
    But this choice allows to place only integer numbers from a mobile phone.
    It is not possible from a MOBILE KEYBOARD to place decimals.

    Plugin Author codepeople

    (@codepeople)

    Hello @glgrazi

    I tested your form, and I can enter decimals. Please, look at the screenshot image below:

    Best regards.

    Thread Starter glgrazi

    (@glgrazi)

    Do you have Android or IOS in your telephone?
    Me and my wife have iPhone and we are not allowed to place decimals or commas in the field.

    I have screenshot of what happen, but I cannot upload the image.

    I can send the screen shit by mail, Telegram or what else you prefer.

    This problem happens only with the mobile phone. Not with tablets or laptops.

    Plugin Author codepeople

    (@codepeople)

    Hello @glgrazi

    Please, try the following modification:

    1. Go to the field’s settings.
    2. Untick the checkbox: “Forcing numberpad on mobiles.”

    The modification will let the mobile decide the keyboard to display by itself.

    Best regards.

    Thread Starter glgrazi

    (@glgrazi)

    I tried with several combinations, but I could not fix.

    I suspect that since the field is a “number field”, IOS sets its keyboard directly on the number set. Independently from how we define this “number field”.

    Since this is a “field number”, IOS shows the number pad.

    Unfortunately without the possibility to set decimals by means of commas or points.

    Plugin Author codepeople

    (@codepeople)

    Hello @glgrazi

    Please, contact me through the plugin website to check your settings in detail:

    Click Here

    Best regards.

    Thread Starter glgrazi

    (@glgrazi)

    This is the keyboard I see

    Thread Starter glgrazi

    (@glgrazi)

    Done

Viewing 9 replies - 1 through 9 (of 9 total)
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