• Resolved GAR1

    (@gar1)


    I created a slider with .5 as the step. It seems to be working properly but the display of the step is not working correctly. .5 shows as 0, 1.5 shows as 1, etc. Can this be fixed?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Design

    (@designful)

    Hi

    Thanks for discovering this bug. You would need to submit a ticket for our dev team to fix this, I will close this ticket here and request that you submit the ticket via our support channel here https://stylishcostcalculator.com/support

    Thread Starter GAR1

    (@gar1)

    The form for submitting a ticket doesn’t work well. I can’t put screenshots in and it won’t let me submit a ticket without screenshots.

    The bug is clear. If a ticket needs to be submitted, perhaps you can create the ticket. I have given you enough information.

    If this can’t be fixed I will look for another plugin.

    Thank you.

    @designful your tech support and contact us forms are down. I am trying to submit a ticket on an item I have but cannot submit it. I have completed all the required fields.

    Plugin Author Design

    (@designful)

    What OS, browser and browser extensions are you using? We will try and replicate this issue.

    Plugin Author Design

    (@designful)

    I found the problem, thanks for showing us. Please try now.

    Thread Starter GAR1

    (@gar1)

    I’m sorry, what do you mean try now? Did you make a code update to the plugin? Did you release a new version?

    For what it’s worth, I refreshed my test page with the cost calculator and nothing has changed. And why would it if the plugin hasn’t been updated and I haven’t updated the plugin on my site?

    Thank you.

    Plugin Author Design

    (@designful)

    GAR1 (@gar1)
    I’m sorry, what do you mean try now? Did you make a code update to the plugin? Did you release a new version?
    -> I meant to say I’ve fixed the contact form on the website to allow submissions without forcing the screenshot. For users who are getting blocked from uploading images (a problem coming from WPForms

    For what it’s worth, I refreshed my test page with the cost calculator and nothing has changed. And why would it if the plugin hasn’t been updated and I haven’t updated the plugin on my site?
    -> Are you using the free version or the premium version. I just pushed an update to the free version a minute ago, please try that one.

    Thread Starter GAR1

    (@gar1)

    I reintstalled the plugin with the new version and the issue has been resolved. Thank you for the quick turnaround on this.

    Plugin Author Design

    (@designful)

    It’s my pleasure, and thank you for your patience.
    Would you be interested in creating a review and give a short explanation as to why you’re using a cost calculator on your website and what benefit it will bring your company?

    [ Signature deleted ]

    • This reply was modified 3 years, 6 months ago by Jan Dembowski.
    Thread Starter GAR1

    (@gar1)

    Sorry, I can’t write a review at this point since I haven’t yet set up and used your plugin successfully.

    Plugin Author Design

    (@designful)

    My misunderstanding, I saw it live on your site and thought you were already using it. Others have reviewed it based on their experience setting it up, interacting with support and feelings about the plugin’s look and functionality.

    I look forward to receiving your feedback once its implement and being used by your users ??

    Wishing you a great work week, enjoy!

    – Mike

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Decimals in slider’ is closed to new replies.