Decimal Stock Under 1, Showing as Out of Stock

  • Resolved woolsome

    (@woolsome)


    11 months, 2 weeks ago

    Hi. From several weeks the mentioned in a title issue arised.
    Products with decimal stock under 1 are in ATM recognized as ‘in stock’ (as in the past).
    But somehow woocommerce itself started to turn them as ‘out of stock’ .
    Do you have a solution already for this issue ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jose Andres Piera

    (@japiera)

    Hi @woolsome,

    Which ATUM version are you using? We fixed that in the last we published.

    If you have already updated ATUM to the latest version, and the issue is still happening, we’d need to know in which conditions we can reproduce it if possible.

    Best Regards,
    José Andrés

    Thread Starter woolsome

    (@woolsome)

    Hi .
    I am using 1.9.35
    As far I see, I cannot add screenshots here.

    The issue is as simply as described:
    – a product is set to be managed by ATUM
    – a product has for example 0,7 value in stock in ATUM
    – ATUM sees it as “in stock”
    – ATUM is properly reseting the value on the simple products backend
    – Woocommerce sees it as 0.7 properly when I go to edit the product
    – but on the listing of Woocommerce products , system sees it as : “out of stock (0.7)”
    – so Woocommerce is reading the value properly, but only for deciding about the status itself , system is rounding it down to zero .. thus … a customer on front-end sees it as “out of stock”, and so cannot purchase it.

    Let me know if I can show you this on the video or screenshots ? I am open for fast video meeting if necessery.

    Best
    Cezary

    • This reply was modified 11 months, 1 week ago by woolsome.
    • This reply was modified 11 months, 1 week ago by woolsome.
    • This reply was modified 11 months, 1 week ago by woolsome.
    Plugin Author Jose Andres Piera

    (@japiera)

    Hi Cezary,

    I checked what you said, and the product seems to be in stock in the front end (on the products page and the products loop).

    If you want to attach images and/or videos, and you can’t, please open a ticket on our Forum.

    Best Regards,

    José Andrés

Viewing 3 replies - 1 through 3 (of 3 total)
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