• Resolved Carmine

    (@carminemarsocci)


    Hi there,

    In my website suddenly the Decimal Separator in the Woocommerce prices disappeared, I can’t understand what could cause it, everything is updated (except for the wp bakery page builder), and everything is set as always.

    What could be?

    Thanks in advance

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Can you send a screenshot of your Currency Options settings under WooCommerce > Settings > General?

    Thanks!

    Thread Starter Carmine

    (@carminemarsocci)

    Hi

    thanks for the reply, here’s the screenshots. https://prnt.sc/un45wm

    Thanks

    Plugin Support fevered – a11n

    (@fevered)

    Great, thank you for that! It should be showing then, since the settings are correct. What I would suggest next would be to test if this is caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Carmine

    (@carminemarsocci)

    Hi

    I tried switching the theme and with another one it’s working, I’m pretty sure it’s because of it.

    Thanks a lot for your support!

    mother.of.code

    (@imazed)

    The Mother of Code

    Hey Carmine, thanks for confirming that! I’ll go ahead and close your topic, but do feel free to open a new one if you run into anything else.

    Have a lovely day!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Decimal Separator disappeared’ is closed to new replies.