Deceptive

I was planning on writing a review and noticed your review posted just now.

Just wanted to give my honest reaction as someone who has been using PeepSo since the beginning now.

I agree the free plugins look great, not going to deny that.
Started out the same way as you, with the free plugins.

Never felt it as marketing bait. If a good product convinces you, there is the demo site with all premium features. Tried that one and decided to get the Ultimate bundle.

With all add-ons that came out during the years, I can get it might be overwhelming for some people, but there is documentation about everything and the support and community are fast in helping out when needed ??

About the integration, there is compatibility with almost every theme. Compatibility and integration are two different things and I need to disagree in your assumption it’s only to push there own product and another cost. It’s up to the developers of themes to have integrations, just like they do for WooCommerce and BBPress to name a few of the more popular and bigger plugins out there.

I’ve been using several themes myself before Gecko (PeepSo theme) and have never had problems with PeepSo being incompatible. Integration was a missing thing no theme developer I contacted wanted to start on. So I’m so glad PeepSo decided to make one already, as it wasn’t planned for upcoming year, but people were asking for it.

So I disagree PeepSo using bait and being trapped with unusable plugins though and I think it’s not fair towards PeepSo and its team to use such heavy words. I totally respect it wasn’t the solution you needed and hope you find the solution you are looking for ??

Good for you to be satisfied with the paid version and its plugins, i m sure it is good for some people who are ready to pay for it.

My point about marketing bait refers to the core free plugin. For paid plugins yes they are plenty, but how many bring real value ? And for the theme I didnt say incompatible but not well integrated when the Peepso elements have their own styles and boxes in the middle of your theme boxes and styles.

I stand by my opinion that integration is not a claim they make and is something the theme developer needs to take care of and still stand I think it’s unfair to blame that to PeepSo.

And I stand by my opinion it is a developer matter to make a plugin (not a theme) inheritate from the theme styles rather than opinionated styles. If every plugin would define its own style and boxes, it will be impossible to integrate them together. I dont see how this opinion could be unfair and I think it is fair for people looking for plugins to know what they are going for. And people will be able to read both reviews and see by themselves what is for them or not.

Hello,

Thank you for your review, please see our inline comments:

At the end, this “free” plugin feels like a nice looking marketing bait to make you purchase a highly priced bundle justified by few empty value add-ons, just to get what you would expect from a social network plugin.

We couldn’t disagree more here. Deceptive is not the word that should be used here. We’d be deceptive if we were hiding something or lying to you or other people about what PeepSo is and what it can do.

Let’s start with the fact that there are a lot of plugins in the WordPress ecosystem that come with MVP features and later they can be expanded with paid plugins. Nobody is forcing anyone to purchase anything either. PeepSo is open-source. If you’d like, you can find addons for it from other developers or have them created by yourself.

Even if you look at BuddyPress, it doesn’t have live notifications, doesn’t come with basic customization options like avatar shapes, color themes, performance settings, security settings and many more. No 2 plugins are the same.

Coming back to the paid addons, what we really don’t understand is the level of surprise here. We’re very open about that and features in PeepSo. The list of addons is in the description of the plugin here on WordPress plugins directory.

The integration with WP theme doesnt look very “integrated” and seems to be more oriented for their own theme, yet another purchase.

If you have a problem with any theme, you can contact us and our developers will help out. Which we also say in the plugins description here. With hundreds of thousands of themes out there it’s not easy to make PeepSo 100% compatible with all of them. Our own theme was released just recently and that’s thanks to our own community which not only asked us to do one, they nearly demanded us to get one done. The theme is built with PeepSo-first focus. With 3rd party themes we can only do so much, with our own we can take PeepSo and the entire site to the new level so that the community experience is seamless. Video was created to show how to get started from the first screen of a WordPress installation through installing PeepSo, its plugins, Gecko theme and the basic setup. You can see it here.

That seamless experience already can be achieved with themes like Divi, there’s even a video on how to get it setup within minutes. You can see the video here.

At the end I feel stuck between a not very usable plugin and a not refundable highly priced bundle.

PeepSo in its free form can be usable. It seems it’s not usable for you and you just don’t want to pay for the addons that would make it good for the setup you have in your mind. Plugins can be purchased separately or in the discounted bundle. We offer separate purchases because we understand that no one site is the same, not every site needs everything so there’s no need to pay for things you don’t want to use.

When it comes to refunds, we do offer refunds within 14 days from purchase and you can read the terms here.

Support has been genuine and answered my pre-sales questions in a constructive way.

Thank you. We’re very open about everything and take our time to answer any and all questions. We feel like that statement you just wrote and all of what we wrote above proves that we’re not being deceptive. We’re not hiding anything, we’re not giving you false information. Our support answered all of your questions within hours tops.

footnote of your support answer yesterday :

Please bear in mind we have a “no refunds” policy as well ??

and yes reading your 14 days refund policy sounds more like a no refund policy.

Hello,

If you read it, it states that if you find a problem that we can’t fix, we’ll issue a refund.

This review is irrelevant and adds no value to the rating process of the software as a whole. Anyone interested in trying or purchasing or using this software should disregard this review.

Well maybe you should read it.

Hello,

@sbusso it seems you’ve even dropped the 2 star rating all the way down to 1 star just because other users decided not to agree.

@dayne41 thank you for your comment, have a fantastic day!

Other users? Sorry I have only one account here.

I’m removing Modlook and closing this since it seems to be at an impasse. Y’all, people are allowed to not like your plugins. It happens. It’s okay.

@silionvd Please don’t pile on. It’s not your job to defend someone else’s plugin. It’s okay if someone doesn’t like it ??