Decent plugin, questionable billing

  • Plugin works fine. So do others.

    I have NOT been able get a hold of this company to cancel a recurring fee that I was unaware of. They won’t answer emails or any social media.

    I thought I was paying for a single use of this plugin, but instead they have me locked into some BS recurring charge that I can’t cancel on their site, and I can’t remove my card.

    I am getting the charge reversed, but thats hardly the point.

    I’d suggest going another route. These guys seem sketchy and their lack of support is brutal.

Viewing 1 replies (of 1 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconveniences you have faced. Probably, we have not received your Email messages. We usually reply during 24 hours. Could you please indicate your Email address or please contact us again via [email protected] Email address? So, we will try to cancel your recurring payment and help you further.

    Thank you for your understanding!

    Have a nice day!

Viewing 1 replies (of 1 total)
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