Hello, I’m sorry if you’re having issues with support, we’re commited to creating a robust plugin with great features. If you’re still having issues with a support thread get in touch here and I’ll make sure it’s attended to – https://wp-events-plugin.com/contact-us/
We’re actually in the process of updating our docs, we’ve completely migrated our current docs to a new infrastructure and are in the process of updating the content too. We have also just completely revamped our website last week, among other improvements.