• Resolved akimat

    (@akimat)


    Unable to test backup of website to verify if uploading correctly and received message for Debug up BMI-VzGzOHlI-93387

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @akimat ,

    Something went wrong with the backup file transfer. Please try the following:

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.


    In case you still encounter an error during the backup upload, please check the backup file on your local machine: inspect the content of the backup ZIP file, see if the manifest json file is visible inside. If it is not, the backup file is broken. In that case, double check that file downloads properly, without time-outs, and that it matches the size on the website where it was created.

    If by any chance you encounter an error during the Restoration process, please share the debug log in your reply.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @akimat ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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