DEBUG getPaymentObjectPayment: Could not load payment

  • Resolved martje65

    (@martje65)


    1 year, 8 months ago

    2023-03-08T12:21:35+00:00 DEBUG getPaymentObjectPayment: Could not load payment tr_xxxxxx (live): [2023-03-08T12:21:35+0000] cURL error 28: Operation timed out after 10001 milliseconds with 1027 out of 1478 bytes received (Mollie\Api\Exceptions\ApiException) 
    




    We get more and more this error in the mollie-payments-for-woocommerce.log
    




    the order has been paid, but we have not received any confirmation from mollie
    

				
			
    

			
		
    

	
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		Plugin Support
		Syde Niklas
		
    (@niklasinpsyde)
    
		
		
		

	
    

	
    

		
		
    Hey @martje65 
    




    This looks similar to the cURL error you reported a while back after the 7.3.4 update. We are still not sure what would be causing it for you, though. cURL errors can have various local causes, such as potential plugin conflicts.
    




    To learn more about this, could you please get in touch with the Mollie Support Team with a copy of your WooCommerce system report and the latest Mollie log file?
    Thanks!
    




    Kind regards,
    Niklas
    

		
	
    

	
	
	

    

		
			

    

	
    

		Plugin Support
		Syde Niklas
		
    (@niklasinpsyde)
    
		
		
		

	
    

	
    

		
		
    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the Mollie tech support was able to help you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.
    




    Thanks!
    

		
	
    

	
	
	

    

		
	
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