Debug email

  • Resolved sonjamarie

    (@sonjamarie)


    2 years, 6 months ago

    Hi there,
    I’m wondering if anyone is able to solve this mystery of the missing emails? Here’s the error that’s given from WP Mail SMTP which is the app that is supposed to help me solve the issue. Any action steps would be appreciated:

    Content
Mailer: Google / Gmail
{
"error": {
"code": 401,
"message": "Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.",
"errors": [
{
"message": "Login Required.",
"domain": "global",
"reason": "required",
"location": "Authorization",
"locationType": "header"
}
],
"status": "UNAUTHENTICATED",
"details": [
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"reason": "CREDENTIALS_MISSING",
"domain": "googleapis.com",
"metadata": {
"method": "caribou.api.proto.MailboxService.SendMessage",
"service": "gmail.googleapis.com"
}
}
]
}
}
Source
WooCommerce
/home3/merakidr/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php (line: 661)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @sonjamarie

    Thank you for reaching out!

    It seems that your Gmail account is not connected properly to send emails. I would suggest checking this documentation to set up Gmail in WP Mail SMTP.

    Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

    You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Viewing 1 replies (of 1 total)
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