Debit/credit card form display issue

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  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @ailaina123456

    Thank you for reaching out to us, we are here to help.

    The payment method you are using is controlled by the PayPal server from and is being displayed in their iFrame. There is no option to control this from our plugin. However, you could switch to Advanced Card Processing to create a better situation, since our plugin does control how that is being displayed. I am not sure where your store is located, but please be aware of the regional restrictions present for Advanced Card Processing.

    If you want to check if you can adjust how the fields are being displayed in the Standard Card Processing payment option, you could check with PayPal Merchant Support, however, I would not expect that you can adjust much for this payment method (since it’s shown within this iFrame).

    Kind regards,
    Joost

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