Debit and Credit Card buttons are not visible and do not work properly.

  • Resolved negemezsin

    (@negemezsin)


    6 months, 1 week ago

    I activated the paypal standard card button. I didn’t have any problems with the sandbox. But for some reason the card doesn’t work properly. Only the icon appears on the card and the payment is not received. How can I fix this problem?

    you can see it:

    https://ibb.co/spfF0Hr

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @negemezsin

    I understand that the issue doesn’t occur when using the connected sandbox account, is that correct?

    It’s possible that there might be a conflict with your theme or another plugin, which is preventing the payment from being processed properly. To help narrow down the issue, I recommend performing a conflict test.

    You can try temporarily switching to the default Storefront theme and disabling all plugins except for WooCommerce and PayPal Payments. Then, check if the issue persists.

    This will help identify if there’s a conflict causing the problem.

    Please let us know how it goes after performing this test.

    Kind Regards,

    Krystian

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @negemezsin

    Since we have not received any further communication from you, we are assuming that your issue has been resolved.

    Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
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