Dealing with 500 Internal Error without FTP

  • Resolved Midgetlegs

    (@midgetlegs)


    9 years, 6 months ago

    I’m interning, and I was tasked with developing website. Everything was going okay until tried creating a child theme. I tried to update the functions.php and it went to the 500 internal server error screen. Now that’s all that comes up for the website, wp-admin and everything. My question is, since I’ve only had access to the wp-admin page from my browser, with no sort of FTP or CPanel business, is there anything I can even do at this point to fix the situation?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    I tried to update the functions.php and it went to the 500

    Do you have a backup of this functions.php file from before you updated it? Yes? upload that one.

    If you don’t, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    500 errors are server issues, any without some sort of server access you won’t ever be able to fix this yourself.

    If you don’t have FTP access, then get it. ?? Of course, you could also use SSH, SFTP or any other sort of connection method, as long as you can manage the file system you’ll be OK.

    After you get access you can remove the offending files, and that will get your site back up and running.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Dealing with 500 Internal Error without FTP’ is closed to new replies.