Deactivation of plugin

  • Resolved Mike W

    (@mikewadewebdesign)


    4 years, 4 months ago

    Hi,

    On many of my websites cleantalk is constantly deactivating itself, is there a reason behind this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Could you try to deactivate the plugin with “Complete deactivation” option enabled and then delete it?

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.

    4. Then delete it.

    5. Install the latest version from the WordPress Catalog.

    Did it help?

    Plugin Support amagsumov

    (@amagsumov)

    Hello, @mikewadewebdesign

    Does the issue still persist? If yes, then please create a ticket in our support system,
    https://cleantalk.org/my/support/open

    In this way we’ll know your profile, and can investigate the issue.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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